Legal Information

Legal information


Site's corporate owner


Guérande Cosmetics - Pradel - 44350 Guérande S.A.S. with a capital of 300 000€
Siret number: 821 149 283 00011
Intra-community VAT no.: FR68 821149283
Publication manager: Olivier Guilbaud CNIL Declaration : 1997423


Production & Design


The website was produced by the Avanci company, all rights reserved:
AXXESS Group with a capital of 32 000 € Hosting:
Domaine de la Choisille - route de Rouziers
37390 Chanceaux-sur-Choisille
Tél : 02.47.31.25.35 Fax : 02 47 31 25 38

Mail : contact@avanci.fr
Website : http://www.avanci.fr


Webdesign


The webdesign is realized by the company Nouvelle Vague
Nouvelle Vague
1, quai de la jonelière
44322 Nantes Cedex 3
Tél : 02 51 860 800
Fax : 02 40 14 00 24
http://www.nouvellevague.fr


Hosting

The Management, Maintenance and Monitoring of hosting processes is carried out by OVH.
The website is hosted by the SARL OVH company.

SARL OVH
140, quai du Sartel 59100 ROUBAIX
Tél. : 0 899 701 761
Fax : 03 20 20 09 58
Contact : support@ovh.com
Website : www.ovh.com

Copyright


Under the French Intellectual Property Code and more generally under the international treaties and agreements containing provisions pertaining to protected copyrights, you are prohibited from reproducing (unless for private use), selling, distributing, emitting, broadcasting, adapting, modifying, publishing, fully or partially communicating, in any form whatsoever, the data, presentation or organisation of this website, without our prior written consent.


French legislation pertaining to access rights to computerised files


Pursuant to French law No. 78-17 from 6 January 1978, pertaining to data processing, files and individual freedom (CNIL), any user having entered direct or indirect nominative information on this website can, by contacting us, request for said nominative information concerning him/her to be communicated and rectified if necessary.


Disclaimer


Although we have taken every possible measure to ensure the information contained on our website is reliable, we cannot be held liable for any errors or omissions, or for the results obtained following the use of said information.
We can only be held liable for an obligation of means regarding the information made available to the visitors who access our website.
In addition, the use of hyperlink texts may lead you from our website to other servers, over which we have no control.


Accessing the website


The website is accessible 24/7, except in the case of force majeure or of an event out of our control, and access is subject to possible breakdowns or maintenance work required to ensure the operation of the website and its associated equipment.
Access to the service is granted via a micro-computer connected to a telecommunications network, that in turn grants access to the website in accordance with the communication protocols applicable to the online network.


Protection of personal data


For all information concerning the protection of personal data, you can also browse through the Commission Informatique et Liberté website www.cnil.fr www.cnil.fr


User rights


CNIL information:www.cnil.fr
"Faced with the almost endless possibilities resulting from information technologies, the law dated 6 January 1978 sets out substantial safeguards to protect individuals against any dangers linked to file multiplication. Making stakeholders more aware of their responsibilities is the main driving force for protecting them: making processing agents more aware of their responsibilities by subjecting them to obligations, and making concerned individuals aware by attributing particular rights".

View all pertaining information at the following address: http://www.cnil.fr/vos-droits/

Data processing and Individual Freedom

Personal data protection policy: Pursuant to the Data Protection Act from 6 January 1978, you have the right to access, modify, rectify and delete any information that concerns you. You are entitled to exercise this right by writing to us at the following address:
Guérande Cosmetics
Pradel
44350 Guérande.


Nominative information on this website


All persons named on the website were informed of their rights. Right of access to the website is immediate. The right to rectify data can be exercised by contacting the Publication Manager.


Purpose - use of data concerning you


Contact form: request for nominative data
Objective: This information will enable us to know more about you and thus better respond to your request. It will never be sent to third-parties and will be preserved for a maximum period of two years.
You have the right to access, modify, rectify and delete the data concerning you (art. 34 of the "Data processing and Individual freedom" law). To exercise this right, please send an email to contact@guerandecosmetics.fr or a letter to Guérande Cosmetics - Pradel - 44350 Guérande.


Statistic


We wish to implant a "cookie" in your computer. Our "cookie" does not allow us to identify you; it does however save information concerning your computer's navigation habits on our website (the pages you view, the date and time you viewed them, etc.), which we will be able to read during your future visits to the site.


Order management


The information and data concerning you are necessary for managing your order and for our future commercial relations. This information and data is also preserved for security purposes, in compliance with legal and regulatory requirements.


Personalising our services


The information and data concerning you can be used to help us improve and personalise the services we offer you and the information we send to you.


Guérande information and newsletters


In order to keep you informed of our news, promotions and advantages you may benefit from, you are likely to receive Guérande offers by email. If you do not wish to receive offers or information from Guérande, you can signal you do not want to receive emails when creating your account, or at any time afterwards by changing the settings in the MY ACCOUNT section: www.guerande-cosmetiques.fr/fr/identite.


The data collected on our website


We collect and process your name, address, email address, password, telephone number, connection data and navigation data, order histories, delivery incidents and claims.
Whether the data is mandatory or optional is specified at the time of entry by an asterisk. Some data is collected automatically when browsing on our website.
When?
We mostly collect the information you provide us with when:
• you create your account ("My account")
• you place an order on our websit
• you browse through our website and look through the products
• you contact our Customer Service
• you send a comment on a product


Data recipients


The data collected on the Guérande site www.guerande-cosmetiques.fr is exclusively used by Guérande Cosmétics for executing its services and commands: running, processing and payment.


Guérande cookies

A cookie refers to information saved by www.guerande-cosmetiques.fr on your computer: its purpose is to make navigation on www.guerande-cosmetiques.fr easier for you. Cookies cannot contain viruses. They allow you to benefit from our personalised advice and to be informed of our promotional offers. They memorise the items in your basket before you carry on with your shopping.
You can choose to deactivate cookies at any time. We would like to inform you that if your browser is configured to refuse cookies, you will not be able to purchase items or benefit from our website's essential functions, such as storing items in your basket.

We would like to inform you that you can prevent the saving of cookies by referring to the following procedures, depending on your browser:

For Microsoft Internet Explorer 9.0 ou 10.0:
http://windows.microsoft.com/fr-fr/windows7/how-to-manage-cookies-in-internet-explorer-9
For Firefox:
http://support.mozilla.org/fr/kb/activer-desactiver-cookies
For Chrome:
https://support.google.com/chrome/answer/95647?hl=fr
For Safari (Mac, Ipad, Iphone):
http://www.apple.com/fr/privacy/use-of-cookies/


Copyright


©TerredeSel Photos GuillaumeArnault, PascalFrançois / Patrick Gérard / Sandra Visonneau / Getty Images / I-Stock / Fotolia.


Non-contractual pictures.


CLIPART IMAGE LICENCE:
Extrait du Contrat de Licence de l'Utilisateur Final (CLUF) de Microsoft Office :
"1.5 Licence agreement for Multimedia items. The software may include photographs, images, clipart, shapes, animations, music and certain sounds and video clips identified in the software for your personal use (jointly referred to as "Multimedia items"). You are authorised to copy, modify, licence, display and distribute all Multimedia items, as well as any modifications made to them, as an integral part of your software products and services, including your websites, but are however not authorised to carry out the following operations:
• You are not authorised to sell, licence or distribute copies of Multimedia items alone or within the framework of a collection, a product or a service whose main value is based on the Multimedia items.
• You are not authorised to grant customers of your product or service with the right to licence or distribute Multimedia items.
• You are not authorised to licence or distribute any Multimedia items that include representations of individuals, governments, logos, acronyms, emblems, marks or identifiable elements for commercial purposes or with a view to expressly or implicitly associating them with a product, service, entity or activity.
• You are not authorised to use the Multimedia items to create obscene or libellous results, such as defined by federal American legislation at the time of their creation.
In addition, you must (a) safeguard and defend the Manufacturer, MS (as defined below) and Microsoft Corporation against any claims or legal action, including lawyer and consultancy fees incurred following the licensing, use or distribution of Multimedia items that you may have modified, and (b) include a valid copyright clause in your products and services that encompass Multimedia items."

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